Privacy policy

Why do we collect your data?

Data is obtained from patients when you first register with us or change your details. The data is processed in order to provide the correct healthcare in order for us to carry out our CQC registered activities effectively: Treatment of Disease, Disorder or Injury, Surgical Procedures and Diagnostic and Screening Services.

We will also process your data in order to book appointments, remind you of upcoming appointments and to remind you that you are due appointments. We sometimes use the data to promote our services which may be of interest either to you or someone you know. This is only when there is a legitimate business purpose and you may opt out of this at any time. With express and signed permission, we may use your clinical photos and details in our advertising and promotion.

Who do we share it with?

The information we collect and store will not be disclosed to anyone who does not need to see it. We will share personal information with third parties when required by law, to deliver a service, or where we have another legitimate reason. These may include regulatory authorities such as the General Dental Council or the Care Quality Commission, dental payment plan administrators, insurance companies, loss assessors, fraud prevention agencies, and in the event of a possible sale of the practice. We may also share personal information where we consider it to be in a patient’s best interest or if we have reason to believe an individual may be at risk of harm or abuse.

How is it stored?

We process the data you give us on log in and password protected computers. This is backed up daily to a cloud based back up. We have data agreements for security in place with our provider. We only collect and keep data which is relevant to our treatment of you and your oral health. Should you leave our practice, we will archive your records but they will not be deleted.

What are your rights?

You can access your records at any time by completing a subject access request and we will respond within one month. You have the right to erasure of personal data we no longer need, and the right to object to how we process your data, including direct marketing. Should you wish to take your records to another provider, we will arrange to copy them for you.

The Data Controller for the practices is Dental Partners Ltd. Dr Usha Ramjas, Registered Manager.